Departure Guide
- Departure via Changi Airport (Terminal 1, 2 or 3)
For departure via Changi Airport, it is recommend that you check-in at least two and half (2½) hours before scheduled time of departure (ETD) if you have checked baggage, or one and half (1½) hours before scheduled time of departure if you have no baggage. Additionally, you may wish to find out more regarding Singapore Airline's Punctuality - On Time Departures.
All SIA flights departing from Singapore will stop acceptance of passengers for check-in at forty (40) minutes before departure time.
Boarding Time at Changi Airport
60 minutes to departure: Proceed to boarding
40 minutes to departure: Check-in closes
10 minutes to departure: Boarding gate closes
Check-in counters generally close 40 minutes before the departure time.
- Departure via Changi Airport (Budget Terminal)
For departure transfer via Budget Terminal, Tiger Airways and Cebu Pacific baggage check-in counters open two (2) hours before Estimated Time of Departure (ETD) and closes forty five (45) minutes before the scheduled time of departure. It is recommended that passengers check in two (2) hours prior to scheduled departure.
Check-in desks in the Budget Terminal for Tiger Airways and Cebu Pacific will close strictly forty five (45) minutes before scheduled time of departure, by which the time passengers should have completed the check-in process and be in possession of a valid boarding card.
Boarding Time at Budget Terminal
60 minutes to departure: Proceed to boarding
45 minutes to departure: Check-in closes
10 minutes to departure: Boarding gate closes
Check-in counters in the Budget Terminal generally close 45 minutes before the departure time.
- Departure via Changi Airport (CAAS VIP Terminal)
For departure transfer via VIP Terminal, you may need the vehicle number and driver's details for clearance to allow the Limousine Cab to enter the VIP Terminal.
- Departure via Changi Airport (JetQuay CIP Terminal)
For departure transfer via JetQuay CIP Terminal, it is recommend that you arrive at least sixty (60) minutes before your flight's scheduled departure time.
You will need the vehicle number for clearance to allow the Limousine Cab to enter JetQuay CIP Terminal.
- Departure via Singapore Cruise Centre (HarbourFront / Tanah Merah / Pasir Panjang)
For departure transfer via any of the three Singapore Cruise Centre (SCC), check-in commences four (4) hours prior to scheduled sailing time for Star Cruises.
- Departure via Singapore Railway Station
For departure transfer via Singapore Railway Station (Keppel Road Station, also known as Tanjong Pagar Railway station), you should arrive at least thirty (30) minutes before your train leaves, to allow for clearance of the Malaysian customs located within the complex.
Check-in at Singapore Railway Station commences one (1) hour prior to scheduled departure time for Orient Express.
You may wish to call us via our hotline at (+65) 9657 3453 on the day of transfer to check on the vehicle status or for any further assistance.
PLEASE NOTE that we can usually still serve you without a reservation. If you wish to take a departure transfer without a reservation, you may still call us. Most of the time we can still accommodate you, at no extra charge for immediate service, which may be subjected to availability of vehicle at that point of time.